Claims Helper – Community Based

Role Overview

• Provide in-person support to group members with information, resources, and assistance to complete their claims forms
• Build relationships with local communities and organization members
• Participate in training sessions, including online courses and refresher sessions
• Carry out work safely, following provided training and established guidelines

Requirements

• Experience working with Indigenous peoples and communities (three years or more)
• Ability to work professionally in an Indigenous language is considered an asset
• Strong knowledge of customer relationship management (CRM) systems, Microsoft tools, and similar database platforms
• Deep knowledge of Indigenous culture and history and the impacts of (intergenerational) trauma
• Ability to communicate clearly and respectfully, both written and verbal
• Valid driver’s license, access to a reliable vehicle, and proof of automobile insurance
• Ability to travel across Canada (up to 60% of the role)

Benefits

• Starting annual salary of $60,000 to $65,000
• Competitive benefits package