Support field sales in helping customers understand the value of the Kong API/Connectivity Management platform
Understand customer requirements and how the Kong platform can help. Grow trusted client relationships throughout the entire sales lifecycle, from initial product reviews to production
Support PoCs throughout the entire evaluation process
Prioritise customer needs and coordinate with support, product, and engineering teams to help support customer needs
Create technical documentation for DevOps, implementations, and services engagements.
Requirements
7+ years of software engineer and/or sales engineer management experience at SaaS, Open Source or Enterprise Software company
Solid understanding of cloud computing trends and open source business models
Experience with Docker/Kubernetes and other cloud native platforms
Experience with APIs, CI/CD automation frameworks and AI and LLM technologies.
Tech Stack
Cloud
Docker
Kubernetes
Open Source
Benefits
100% customer satisfaction across the assigned set of accounts
Support top-of-funnel marketing by creating blogs, webinars, and participating in trade shows and field events.