Customer Service Specialist

Role Overview

• handle a high volume of inbound customer inquiries
• offer additional products on each customer interaction
• assist customers with questions while personalizing the experience
• confirm refunds, take payments, place orders, analyze account data

Requirements

• 12 months or more of customer service experience
• provide a distraction free work from home environment
• navigate multiple systems and screens
• follow HSN computer system requirements
• troubleshoot own technical problems

Benefits

• competitive compensation
• paid time off
• employee assistance program
• parental leave
• paid volunteer hours
• amazing company discounts
• health care benefits starting on day 1
• 401(k)
• tuition reimbursement benefits