Customer Service Engineer

GE HealthCare is a leading global medical technology and digital solutions innovator. The role involves performing services and maintenance activities on customers' site/property, contributing to the maintenance, repair, and refurbishment of sold or existing products, while ensuring quality and following operational frameworks.

Responsibilities:

• Degreed engineers. All on site life extensions, repairs and inspection-related service activities for installed fleets and supervision for construction and commissioning of new and existing equipment, able to be performed at customer site. Includes onsite machining, NDT, blading, winding, critical welding, generator diagnostics. Able to make Engineering decisions
• Developing conceptual knowledge of professional discipline. May include support roles with specialized expertise or technical knowledge in broad area
• Applies general knowledge of business developed through education or past experience. Understands how work of own team contributes to the area
• Resolves issues using established procedures. Consults supervisor or more senior team members for issues outside of defined instructions/parameters
• Collaborates with others to solve issues. For customer facing roles, develops strong customer relationships and serves as the interface between customer and GE HealthCare. Exchanges technical information, asks questions and checks for understanding

Requirements:

• Knowledge level is comparable to a Bachelor's degree from an accredited university or college
• This role requires 2 plus years of experience in Field Services
• Experience in CT and Cathlab is preferred
• Strong oral and written communication skills
• Ability to document, plan, market, and execute programs