Business Analyst

Role Overview

• Utilise skills and experience in the areas of structured problem solving, business analysis, data analytics, design thinking, and lean process improvement to support performance excellence in the organisation.
• Elicit business requirements from stakeholders, based on project goals and objectives, supported by factual cost benefit analysis producing intelligent and strategic Business Cases for Executive level consideration.
• Collaborate inside project structures, as well as work independently, and engage directly with senior stakeholders to drive outcomes, including the facilitation of business interviews and workshops using proven techniques.
• Analyse end-to-end operational processes to identify automation and AI opportunities using structured prioritisation criteria.
• Redesign processes to be automation-ready, clearly separating deterministic steps, AI-enabled interpretation, and human judgement points.
• Assist and supervise team contributions and communications to ensure complete and holistic requirement coverage.
• Help ensure that requirements, considerations and process are fit for purpose, creating detailed business, functional, non-functional and operating model requirements, supporting the design, build, and test of changes and business readiness/training activities.
• Map full business processes, provide solution options & benefit analysis and implement solutions for digital and lean process optimization improvements.
• Manage and coordinate multiple phases of technical areas within a project and/or multiple small projects of moderate scope and sometimes complex assignments from business case development to project execution & transition to BAU.
• Support Rapid Deployment Pods (RDPs) through discovery, testing, and implementation
• Apply proven design thinking standards and lean methodologies.
• Provide expertise and support on use of methods and tools.
• Act as a digital and AI change champion within Operations.
• Lead task planning, process/data analysis and modelling and/or logical database design with relational databases.
• Identify and assess risks to the success of a project and proactively communicate and mitigate them.
• Track activities against the project schedule and manage stakeholder involvement as appropriate.
• Be a digital and data change champion and handle training and digital adoption and build competency within the practice.

Requirements

• Significant Business Analyst experience, ideally within the funds industry (preferred) or broader financial services industry, in highly regulated environments.
• Proven track record in the delivery of digital, automation, or operational transformation initiatives.
• Expertise in business analysis methodologies and awareness of new and emerging technologies.
• Excellent process mapping skills and worked on projects that have required process improvements, experienced in MS Visio.
• Strong applications/technology knowledge, building on specialist domain knowledge.
• Experience in applying problem-solving methodologies and tools to diagnose and solve operational problems.
• Experience working with low-code / no-code automation platforms.
• Proven ability in assuring project meets quality standards by providing guidance and developing procedures relating to product quality assurance, testing planning, creation and execution.
• Advanced data analytical skills and outstanding problem-solving capabilities, particularly with loosely defined structure and scope.
• Experience with delivering change projects for CRMs such as Salesforce.
• Familiarity with M365 Copilot and AI-assisted productivity tools
• Awareness of Power Automate, n8n, or similar orchestration platforms
• Deep knowledge of core business operations developed through executing projects in areas like strategy, operating model design, lean process improvement, and both waterfall and agile digital transformation and delivery.
• Ability to work collaboratively in a team, and coach and support development of more junior colleagues.
• Demonstrable professional integrity and dedication to upholding the company’s high-quality standards and customer service focus.
• Proven adherence to legal and regulatory guidelines, and in-house policies and business ethics.
• Excellent written and verbal communication skills with the ability to communicate at both senior management and end user level.
• Must be highly motivated, self-driven, proactive and seek continuous learning opportunities.

Benefits

• Significant Business Analyst experience, ideally within the funds industry (preferred) or broader financial services industry, in highly regulated environments.
• Proven track record in the delivery of digital, automation, or operational transformation initiatives.
• Expertise in business analysis methodologies and awareness of new and emerging technologies.
• Excellent process mapping skills and worked on projects that have required process improvements, experienced in MS Visio.
• Strong applications/technology knowledge, building on specialist domain knowledge.
• Experience in applying problem-solving methodologies and tools to diagnose and solve operational problems.
• Experience working with low-code / no-code automation platforms.
• Proven ability in assuring project meets quality standards by providing guidance and developing procedures relating to product quality assurance, testing planning, creation and execution.
• Advanced data analytical skills and outstanding problem-solving capabilities, particularly with loosely defined structure and scope.
• Experience with delivering change projects for CRMs such as Salesforce.
• Familiarity with M365 Copilot and AI-assisted productivity tools
• Awareness of Power Automate, n8n, or similar orchestration platforms
• Deep knowledge of core business operations developed through executing projects in areas like strategy, operating model design, lean process improvement, and both waterfall and agile digital transformation and delivery.
• Ability to work collaboratively in a team, and coach and support development of more junior colleagues.
• Demonstrable professional integrity and dedication to upholding the company’s high-quality standards and customer service focus.
• Proven adherence to legal and regulatory guidelines, and in-house policies and business ethics.
• Excellent written and verbal communication skills with the ability to communicate at both senior management and end user level.
• Must be highly motivated, self-driven, proactive and seek continuous learning opportunities.