Collaborate with DCMO & Medical Director on execution of clinical performance strategies aligned with EM priorities and practice goals.
Identify opportunities to improve clinical workflows, operational efficiency, and care delivery performance.
Partner with operational and clinical leaders to ensure strategies are scalable, sustainable, and measurable.
Leverage clinical, operational, and financial data to identify trends, gaps, and opportunities for improvement.
Translate complex performance data into clear insights and actionable plans for leaders and frontline teams.
Establish frameworks for performance monitoring, accountability, and ongoing optimization.
Serve as a trusted advisor to clients, DCMO’s and Medical Directors and other internal stakeholders.
Communicate clinical performance insights, recommendations, and outcomes effectively across audiences.
Foster collaborative partnerships that align stakeholder expectations with operational realities and performance goals.
Provide clinical performance expertise during implementations, launches, and transitions.
Partner with implementation teams to ensure programs operational and clinical best practices status to align with Sound EM.
Support change management efforts to accelerate adoption and long-term success.
Co-lead with DCMO, Phase 1 site assessments, Phase 2 deployment for operational excellence of Sound Practice Solutions initiatives.

Bachelors Degree in Nursing
Active RN license
5 years emergency nursing experience, leadership experience
Strong, clinical knowledge of emergency practice: medical, nursing, risk, EMTALA, compliance
Knowledge of Process Improvement methodology
Proficiency with Microsoft Office Suite

Director, Clinical Performance

Key skills