Provide outstanding service and build enduring relationships
Answer incoming phone calls and respond to customer inquiries
Place orders, check inventory, and communicate shipping times
Document customer contact information and feedback
Manage backorders and hold orders while communicating shipping details
Collaborate with Operations, Production, Product Development and Sales to exceed customer expectations
Establish enduring customer relationships

Greater than 2 years of relevant experience
An outgoing, welcoming, and energetic personality who enjoys helping others
Strong familiarity with all MYSTERY RANCH products, their use, and capabilities
Extremely high attention to detail
Proficient at multi-tasking
Computer literacy with ability to learn a variety of computer applications and sales systems
Excellent communication, time management, and organizational skills both written and verbal

Click here to learn about the benefits and perks we offer at YETI
YETI is proud to be an Equal Opportunity Employer
Our commitment to creating a diverse, equitable, and inclusive culture is at the center of everything we do for our employees
We embrace all applicants looking to bring their authentic selves to YETI and contribute to our mission of keeping the wild WILD
Accommodations are available upon request for candidates taking part in all aspects of the selection process

Customer Service Representative

Key skills