Customer Success Manager
Apex, North Carolina, United States of America
Full Time
2 hours ago
$90,000 - $130,000 USD
Visa Sponsor
Key skills
AnalyticsCommunicationCustomer Success
About this role
Role Overview
- Ensure successful delivery of managed and support services
- Advocate for the customer internally
- Work with operations team on vehicle & solution deployment
- Develop preventive maintenance plans
- Own communication and management of service issues
Requirements
- High level of Customer Success/Service knowledge
- Customer-facing skills
- Understanding of analytics and reporting
- Public Transit experience preferred
Benefits
- Health insurance coverage
- Wellness and family support programs
- Life and disability insurance
- Retirement savings plans
- Paid leave programs
- Education-related programs
- Paid holidays and time off