Responsible for promoting and selling maintenance contracts for company products or services
Working closely with customers to understand their needs and close sales agreements
Identify potential customers and generate leads for sales
Conduct sales presentations and product demonstrations
Develop and maintain relationships with existing customers to upsell contracts and renewals
Collaborate with the sales team to develop sales strategies
Prepare and negotiate sales contracts
Provide timely sales forecasts and reports to management
Stay updated on industry trends and market developments
Coordinate with customer service and technical support teams
Participate in trade shows, conferences, and other marketing events
Strive to improve sales techniques and product knowledge through training

Bachelor's degree in business, marketing, or a related field (preferred)
Success in sales, preferably in maintenance contracts or related services
Excellent communication and interpersonal abilities
Ability to build rapport with clients and prospects
Ability to articulate the value proposition of MCA services to potential clients both verbally and in writing
Ability to tailor service offerings to meet client needs
Self-starter, high energy, results-driven individual
Ability to work independently and as part of a team
CRM software and Microsoft Office Suite
Willingness to travel as needed

Sales Representative – Contract Services

Key skills