Key skills
CommunicationProblem SolvingTime Management
About this role
Role Overview
- Responsible for the resolution of moderate to high complexity claims
- Analyzes coverage and communicates coverage positions
- Conducts, coordinates, and directs investigation into loss facts
- Confirms coverage of claims by reviewing policies
- Coordinates loss information for business stakeholders
- Delivers technical training to colleagues
- Directs and monitors assignments to experts and outside counsel
- Evaluates information on coverage, liability, and damages
- Negotiates and settles claims typically in litigation
- Prepares coverage position letters
- Provides timely service throughout the life cycle of the claim
- Sets reserves within authority or makes claim recommendations.
Requirements
- Minimum of 5 years of claims handling experience or equivalent combination of education and experience
- Successful completion of 3 years as a Claims Examiner
- Excellent written and oral communication skills
- Strong analytical and problem solving skills
- Strong organization and time management skills
- Ability to deliver outstanding customer service
- Intermediate skills in Microsoft Office products (Excel, Outlook, Power Point, Word)
- Ability to work in a team environment
- Strong desire for continuous improvement
- Must have or be eligible to receive claims adjuster license.
Benefits
- All full-time employees have the option to select from multiple health, dental and vision insurance plan options
- Optional life, disability, and AD&D insurance
- 401(k) with employer match contributions
- Employee Stock Purchase Plan
- PTO
- Corporate holidays and floating holidays
- Parental leave