Lead technical customer conversations to identify, qualify and address customers’ authentication use cases, requirements and constraints
Collaborate with the sales team to demonstrate the business and technical value of Stytch
Lead technical demos and POCs of Stytch’s authentication platform
Codify learnings from customer deployments into repeatable implementation methodologies and playbooks
Develop technical domain expertise of authentication and authorization concepts and policies such as SAML, OIDC, and OAuth
Partner with our Product organization to help shape our roadmap based on prospect and customer feedback, challenges and growth drivers

Demonstrated ability to communicate credibly and effectively at all levels; everyone from a CTO to a software engineer
Grit — tenacity, curiosity, and drive to find the solution that works for customers and collaborate closely with engineering and product to give feedback and push for new features when needed
Ability to read and write code – our product and customers are highly technical and we often share example apps and code snippets to help them understand our product
Familiarity with modern web services and APIs. Experience with authentication protocols (SAML/OAuth), MFA, IdP is a bonus
Enthusiasm to work in a high-growth environment and to help build processes and tools as needed
Experience in a technical consulting role supporting mid-market or enterprise customers

Senior Solutions Engineer

Key skills