The Regulatory Case Analyst supports a federal services program by reviewing, analyzing, and resolving complex consumer financial and regulatory cases in accordance with applicable federal statutes, regulations, and established program guidance.
This role performs comprehensive case reviews, gathers and evaluates documentation from multiple sources, applies statutory and regulatory criteria, and prepares structured written determinations for both internal and government review.
This position is accountable for maintaining high standards of accuracy, documentation integrity, and productivity within a performance-based contract environment.
The performance of this position is key to RavenTek’s performance on the contract, and therefore RavenTek’s mission to support the customer.
Requirements
Bachelor’s degree in Business, Public Administration, Legal Studies, Finance or related field.
Minimum of 4 years of progressive professional experience in regulatory case management, quality assurance, compliance review, or a closely related analytical field in lieu of a degree.
Extensive experience reviewing, interpreting, and synthesizing complex documentation and case records.
Practical experience operating within a CRM or case management system (Salesforce preferred).