Serve as a trusted advisor and thought partner to the CALO, helping shape priorities, drive decision-making, and anticipate organizational needs.
Translate executive vision into actionable strategies, workplans, and measurable outcomes across Legal, Marketing, and Client-focused initiatives.
Represent the CALO in key meetings and cross-functional forums, ensuring alignment, clarity of expectations, and timely execution of commitments.
Identify operational gaps, risks, and emerging opportunities; develop recommendations and partner with functional leaders to implement solutions.
Lead priority strategic initiatives from inception through execution, ensuring clarity of goals, cross-functional alignment, and measurable outcomes.
Drive end-to-end project management including creating and maintaining project plans, identifying dependencies and risks within plans, and driving accountability and completeness amongst plan leaders and stakeholders.
Establish structure, processes, and accountability mechanisms that ensure sustained momentum on enterprise initiatives.
Drive preparation and alignment of organizational content—including presentations, analyses, and strategic communications—for internal and external audiences.
Oversee and enhance legal program operations—including governance routines, process improvement, resource planning, and cross-functional coordination.
Lead initiatives related to contract lifecycle management, legal operations, and process optimization.
Convert legal priorities into structured workstreams, ensuring visibility, accountability, and timely results.
Support development and communication of legal strategy, policies, documentation, and cross-functional guidance.
Partner with internal leaders to develop insights, messaging, and frameworks that strengthen client relationships and elevate the client experience.
Translate engagement data and trends into actionable strategies for leadership.
Oversee preparation of executive materials, communication assets, and insights that support outreach, go to market strategies, and retention efforts.
Maintain quality work that exemplifies and promotes the company's core values.
Requirements
5+ years of experience in program management or experience in managing complex, cross-functional programs/projects.
Experience in a legal, legal operations, strategy, or related environment with responsibility for program or project leadership.
Undergraduate degree required.
Proven ability to lead complex, cross-functional initiatives and influence stakeholders at all levels.
Strong strategic thinking and business judgment skills with the ability to anticipate needs and drive solutions independently.
Exceptional written and verbal communication skills, including the ability to distill complex information for executive-level audiences.
Demonstrated ability to manage competing priorities in a fast-paced environment.
High level of discretion and professionalism when handling confidential and sensitive information.
Commitment to delivering an exceptional stakeholder experience and contributing to a high performance culture.
Someone with strong interpersonal skills who understands that our business objective is to provide superior customer service and can handle conflict in a professional manner.
Benefits
Competitive Benefits – FloresHR offers competitive medical, dental, and vision benefits for employees and their families.
We also provide company funded HSA’s, Pre
and Post-tax 401k’s with a company match up to 5%, and other great benefits such as Life Insurance, Accident Insurance, Pet insurance, and more!
Work Life Balance – We want all our team members to have time to focus on themselves and their families. We offer a Monday
Friday schedule, a generous vacation policy and a Life Balance Reimbursement Plan to support this.
Community Involvement – We love to give back to our community, and we recognize that our team does too! We have a volunteer program in place to support our team members as they help the organizations’ they are passionate about.