Key skills
Cyber SecurityCProject ManagementCommunicationSales
About this role
Role Overview
- Customer Communication: Demonstrating value, sharing thought provoking topics, and threat intel.
- Strategic Thinking: Identifying areas for growth and long-term success.
- Relationship Management: Establish and nurture strong relationships with key stakeholders.
- Customer advocacy: Encourage satisfied customers to become advocates, participating in case studies, testimonials and referrals.
- Analysis: Identify trends and areas for improvement through analysis of customer data.
- Continuous learning: Stay informed on industry trends, competitors and new technologies, continuously improving knowledge to better serve our customers.
Requirements
- 1+ years of experience in a customer facing role post-sales role within the cybersecurity industry.
- MDR or cybersecurity services experience is a plus
- Excellent communications and interpersonal skills
- Strong problem-solving abilities and a pro-active mindset
- Ability to thrive in a fast-paced, high growth, and rapidly changing environment.
- Experience presenting and engaging with audiences ranging from the End-User to C-Level Executives.
- Ability to collaborate cross-functionally
- Project management experience is also preferred
Tech Stack
- Cyber Security
Benefits
- Flexible Paid Time Off
- 401k with a company match
- Medical, Dental and Vision Coverage
- Voluntary Short Term and Long-Term Disability
- Employee Assistance Program with Mental Health Supplement
- Voluntary Basic, Accidental, and other ancillary life insurance
- Health Savings Account Contribution (with selection of a HDHP)
- 10 annual, paid holidays