Support key employee life cycle processes such as new professionals, data management, absence managements, transfers, leavers
Preparing global HR documentation, i.e. employment contracts, employment contract amendments, HR policies, benefits enrollment documentation, payroll enrollment documentation, country-specific onboarding guides, resignation letters
Organize and maintain employee records via our proprietary Platform: input, update and maintain customer & professional personal data, process various forms related to documenting human resources activities such as new hire, change of status, benefits, terminations, etc.
Benefits administration on behalf of customers & professionals
Assisting with payroll preparation by providing relevant data, like absences, bonus and leaves
Carry out audits and checks on data changes to ensure accurate and timely payment for the professionals
Participation in the continuous improvement of HR processes and assist in maintaining standard operating procedures and policies up to date
Communicate effectively both verbally and in written form with professionals and our customers to explain and resolve queries and concerns (via email, phone and other means of communication)
Support with review and renewal of company policies, and legal compliance
Communicate and liaise with GP partners/vendors, including insurance vendors, local service providers, pension providers
First point of contact for employees on any HR related inquiries

5-8 years of HR operations experience
Proficient in both written and verbal English
Resourceful, problem-solving aptitude and thorough knowledge of HR procedures and policies
Strong administration background
Literacy with MS Office
Basic knowledge of labor legislation throughout EMEA/APAC/US region
Excellent organizational and time-management skills
Proven work experience in similar human resources positions
Ability to work in international team comprised of team members in different locations and from different cultures and backgrounds
Ability to work in a dynamic, rapidly changing environment

Human Resource Specialist – Shared Service Centre

Key skills