Executive Administrative Assistant

Role Overview

• Monitor and manage emails, client communications, and internal channels (including chats and Zingle)
• Assist in drafting, reviewing, and responding to emails
• Perform data entry and maintain accurate records across systems
• Schedule messages, reminders, and follow-ups, ensuring timely confirmations
• Support staffing managers with event-day logistics (check-ins and check-outs)
• Prepare and send client quotes using existing workflows and tools
• Schedule and manage follow-up communications with clients
• Draft and prepare contracts as required
• Work extensively with Zoho One (especially Books and CRM) to manage and streamline operations
• Support sales pipeline management and client follow-ups
• Handle advanced CRM and contract management tasks
• Provide broader administrative and executive support
• Assist with basic marketing tasks and process documentation
• Identify opportunities to improve workflows and operational efficiency

Requirements

• Bachelor’s degree in Business Administration, Management, or a related field (preferred)
• 1–3 years of experience in operations, administration, or a similar role
• Strong written and verbal communication skills
• Experience with CRM systems, preferably Zoho One (Books & CRM)
• Excellent organizational and multitasking abilities