Create and deliver an organisation‑wide communications and engagement strategy for learning
Develop a clear, compelling narrative that explains what learning is available and why it matters
Turn complex ideas into simple, engaging messages
Work closely with senior learning leaders and key stakeholders
Influence direction, test ideas and align priorities
Build strong partnerships across HR, Internal Comms and the wider business
Plan and deliver communications across multiple internal channels
Run targeted engagement campaigns to boost awareness and participation
Use engagement insights to refine and improve communications
Ensure messaging is consistent, on‑brand and compliant
Act as a go‑to communications expert for the learning leadership team
Bring fresh thinking and external best practice
Operate confidently within a regulated financial services environment

Proven experience delivering internal communications in large, complex organisations
A strong track record of engagement or behaviour‑change campaigns
Confidence working with senior stakeholders
Excellent written and verbal communication skills
Strong organisation skills and the ability to juggle priorities
Experience in learning, talent, HR or employee experience (Nice to have)
Financial services or regulated environment exposure (Nice to have)
Experience with digital channels and engagement analytics (Nice to have)
Understanding of behaviour change or culture‑focused communications (Nice to have)

Communication & Engagement Specialist

Key skills