Key skills
ServiceNowSAPAgileProject ManagementStakeholder ManagementCommunication
About this role
Role Overview
- Act as the primary contact for HR process analysis, design, optimization and documentation
- Drive the standardization and harmonization of global and regional HR processes
- Identify process gaps, inefficiencies and automation opportunities
- Support the configuration, testing and continuous improvement of HR tech solutions
- Collaborate closely with HR Employee Services, HR BP teams, Payroll, IT and external vendors
- Ensure compliance with relevant legal, regulatory and data protections requirements
- Support the creation and maintenance of SOPs, knowledge articles and HR documentation
- Manage project timelines, milestones, deliverables, risks and stakeholder communication
- Contribute to the development of global HR process frameworks and project governance standards
Requirements
- Degree in Human Resources, Business Administration, Business Informatics or a related discipline
- Strong understanding of end-to-end HR processes (e.g. hire-to-retire, employee lifecycle, payroll, etc.)
- Experience in HR GBS, HR Operations or HR IT environments
- Familiarity with HR systems such as SAP HCM, SuccessFactors, ServiceNow or similar
- Ability to map, analyze and optimize complex HR processes
- Solid project management skills, experience in agile or waterfall environments is considered an advantage
- Strong stakeholder management and communication skills
- Analytical mindset and a structured, problem-solving approach
- Fluent in English, German skills are considered an advantage.
Tech Stack
- ServiceNow
Benefits
- Country-specific benefits will be discussed individually during the interview process.