Partner with Design Leads, Technical Leads, and Product Managers to capture, clarify, and translate business and product needs into clear, actionable design system requirements.
Document functional and non‑functional requirements for components, patterns, templates, and tokens—covering dependencies, edge cases, and accessibility needs.
Facilitate discovery sessions and design system intake reviews with global design, engineering, and business stakeholders.
Synthesize segment input to define global requirements and route non‑global needs to sub‑libraries where appropriate.
Evaluate contribution requests from segment IT and HCD leads for completeness, quality, and alignment with global standards.
Maintain clear, accurate Zeroheight documentation and Figma specifications as the source of truth for GDS assets.
Apply working knowledge of Figma libraries, Storybook, component architecture, and accessibility (WCAG 2.2 AA) to validate requirements and guide design/technical discussions.

3–5 years of experience as a Business Analyst, Systems Analyst, or similar role within digital product or design‑system teams.
Direct experience with design systems (enterprise or global preferred).
Strong understanding of UX/UI design and front‑end development practices, including Figma, Storybook, and component‑driven development.
Proven ability to write clear, comprehensive documentation for both technical and non‑technical audiences.
Experience in Agile environments, including backlog management and running refinement sessions in Jira/Confluence.
Excellent facilitation and communication skills, with the ability to bridge business, design, and technical perspectives.

health insurance
dental
mental health
vision
short
and long-term disability
life and AD&D insurance coverage
adoption/surrogacy and wellness benefits
employee/family assistance plans
various retirement savings plans
financial education and counseling resources
generous paid time off program including holidays, vacation, personal, and sick days

Business Analyst

Key skills