Senior Business Analyst

Role Overview

• Partnering with business units to understand strategic objectives, identify business needs, and ensure solutions align with organizational goals
• Leading the development of business cases, including problem identification, cost-benefit analysis, and value realization
• Facilitating the documentation and analysis of business processes, identifying opportunities for improvement and ensuring alignment with best practices
• Conducting detailed requirements gathering sessions with internal and external partners, including workshops, interviews, and document reviews
• Translating business requirements into clear, actionable functional specifications for technical teams
• Evaluating and recommending technology solutions that align with business needs while ensuring scalability and sustainability
• Creating and maintaining business models, use cases, process flows, user stories, and other analysis artifacts
• Collaborating with other Business Analysts and related partners, including external vendors or service providers, as needed, to identify capability gaps and develop standardized templates, processes, and best practices
• Mentoring and coaching junior PMO team members, providing guidance on best practices, analysis techniques, and professional development
• Collaborating with Project Managers and delivery teams to resolve requirements-related issues and support change management
• Tracking and reporting on business analysis activities, maintaining clear visibility into requirements status and progress
• Building and maintaining strong working relationships with business and technical partners within HEABC, acting as a trusted advisor and subject matter expert in BA practice.

Requirements

• Bachelor’s degree in business administration, information systems, or related field
• Seven (7) years of experience in business analysis, with a focus on strategic and enterprise-level initiatives, or an equivalent combination of education and experience
• Strong experience in business process modeling, requirements management, and solution design
• Proven ability to work effectively with partners at all levels, from front-line staff to senior executives
• Excellent communication, facilitation, and presentation skills
• Proficiency with business analysis tools and software (e.g., MS Office, Visio, Lucidchart, SharePoint)
• Experience in building and maintaining a BA practice is a strong asset.

Benefits

• In office or hybrid work environment – flexibility that suits your needs
• Competitive salary
• Four weeks of vacation, earned in your first year of employment & 13 statutory holidays
• Comprehensive health & dental benefits, with immediate coverage upon starting
• Pension Plan – BC’s Municipal Pension Plan is one of the largest pension plans in Canada, and provides secure retirement income to plan members
• Training and development opportunities – HEABC supports your continuing education & growth
• A work environment which values work-life balance, respect, recognition, teamwork, and inclusivity
• The opportunity to make a positive contribution to the BC health care system through your work