Strategic Influence & Lifecycle Alignment
Internal Consultancy: Partner with SDR, BD, and Account Management leads to ensure workflows support—rather than hinder—team objectives.
Driving adoption through Value: Drive system and hygiene adoption by proving end-user value. Use strong communication skills to influence stakeholders, ensuring the system is viewed as a sales-enabler.
Lifecycle Governance: Map the end-to-end customer journey. Ensure seamless handoffs between teams and establish internal SLAs to maintain momentum across the revenue funnel.
RevOps Architecture & Data Governance
Lean System Design: Audit the tech stack (Salesforce-centric) to eliminate friction. Prioritise high-impact workflows that are executed perfectly over complex, underused systems.
Data Integrity & Insights: Own the "Single Source of Truth." Simplify the user experience to move the business from reactive reporting to predictive analytics (identifying pipeline gaps and churn risks).
AI-Driven Efficiency: Implement AI tools to accelerate system usage, specifically through automated data capture to keep GTM teams focused on customers.
Team Leadership & Commercial Impact
Team Evolution: Manage and mentor the RevOps team, pivoting their focus from reactive ticket-handling to a proactive, strategic partnership model.
Commercial Lens: Partner with Finance to optimise unit economics, ensuring RevOps changes correlate directly to efficient revenue growth and improved conversions.

Proven ability to "influence without authority," negotiating with stakeholders to change behaviour and improve system hygiene.
The Simplifier: A natural allergy to over-complexity. You believe a system used perfectly by all is superior to a complex one used poorly by half.
Technical Depth: Deep Salesforce expertise viewed through a lens of commercial efficiency. You can lead a technical team while remaining focused on the "human" side of the system.
Pragmatic Leader: Experience managing a RevOps team with the appetite to develop their strategic impact. You likely have empathy for, or experience in, quota-carrying roles.
Communication: Ability to translate technical debt into commercial outcomes. You speak the language of "revenue" and "efficiency."

💰 Competitive salary.
🌴 30 days annual leave, plus bank holidays.
🏆 Accredited 'Great Place To Work’ company in three categories.
🧠 Commitment to personal development and career growth, coaching workshops and progression plans.
👩🏽‍💻Remote-first working environment. This means you’re not obligated to come into the office, you can choose the environment you think you excel best in with up to 180 days working from abroad (subject to approval — sadly, we can’t say yes to every beach).
📅Flexible working hours (start between 8-10am and finish between 4:30-6:30pm).
❤️ Focus on welfare. We offer a monthly wellness allowance, gym memberships, access to mental health first aiders, a health cash plan and more.
🛍️ Access to incredible partnership discounts for the biggest brands in the world. Think Google, Apple, GymShark, Domino's, Uber and loads more!
💻 £200 work from home set up allowance to put towards your at-home working space.

Head of Revenue Operations

Key skills