Manage end-to-end logistics processes, including warehousing and transportation.
Optimize logistics networks and processes for efficiency, cost-effectiveness, and on-time delivery.
Oversee relationships with third-party logistics (3PL) providers, carriers, and freight forwarders, managing contracts and performance.
Monitor inventory levels in collaboration with planning teams to optimize stock and minimize carrying costs and stockouts.
Track, analyze, and report on key performance indicators (KPIs) for logistics, projects, and overall operational performance.
Lead, mentor, and develop the logistics and operational teams, fostering a high-performance culture.
Ensure compliance with all relevant transportation regulations, safety standards, and customer requirements.
Lead the planning, execution, monitoring, and closure of strategic projects focused on enhancing operational efficiency, cost reduction, and service quality across the supply chain.

15+ years of progressive experience in customer service and logistics management roles.
Strong understanding of supply chain principles, end-to-end logistics operations, and customer service best practices.
Demonstrated ability to lead cross-functional teams and manage complex projects from inception to completion.
Excellent analytical, problem-solving, and decision-making skills, with a data-driven approach to identifying and resolving operational gaps.
Exceptional communication, interpersonal, and negotiation skills, capable of influencing stakeholders at various levels.
Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively.
A passion for continuous improvement, operational excellence, and driver safety.
15+ years in logistics operations, fleet management, transportation safety, or a similar role within a DSD or comparable distribution network.
Proven track record of improving operational KPIs and ensuring compliance.

Senior Manager, Warehousing & Logistics Operations

Key skills