UX Research and Operations

Role Overview

• Conduct user research to understand user needs, behaviors and motivations, producing concrete insights to guide design and product strategy.
• Conduct qualitative and quantitative research to identify user needs, motivations and behaviors.
• Analyze user feedback to identify areas for improvement.
• Prepare, organize and run UX studies: interviews, surveys, usability tests, observations, focus groups, etc.
• Handle session logistics (participant recruitment, protocols, interview guides).
• Synthesize research results into clear, actionable insights.
• Develop personas, journey maps, and other UX artifacts to represent the user experience.
• Consolidate data to produce tangible recommendations for product and design teams.
• Present analyses and conclusions to teams and stakeholders.
• Work closely with Product Managers and UX/UI Designers to inform product decisions.
• Actively contribute to thinking about the evolution of user flows and interfaces.
• Monitor market trends and UX research best practices.
• Help enrich our methodologies and internal standards.
• Contribute to designing and writing research methodology guidelines.
• Support Research Ops topics such as knowledge management, optimizing the UXR toolkit, and creating a User Club, among other initiatives.

Requirements

• Enrolled student at Bac+3 level or higher (equivalent to a bachelor’s degree) in a program focused on UX, design, cognitive sciences, psychology, sociology or a related discipline.
• Knowledge of user research methodologies (interviews, surveys, usability testing, data analysis, etc.).
• Comfortable synthesizing and analyzing qualitative and quantitative information.
• Prior experience in UX or user research is a plus.

Benefits

• Meaningful assignments and guidance throughout your apprenticeship from an experienced professional within your learning scope: in short, join a learning organization!
• Access to the Stud'ADEO community, run by students and the Campus team.
• Dedicated support to improve your employability after the internship.
• An innovative workplace that inspires creativity and supports collaboration: Terradeo!