Act as the main point of contact for clients on medium-sized projects, ensuring aligned expectations and quality deliverables.
Develop and implement customized CRM strategies using the HubSpot platform.
Manage CRM implementation, integration, and automation projects, ensuring efficient execution and timely delivery.
Map clients' marketing and sales processes, proposing improvements and results-oriented solutions.
Analyze performance data and generate strategic insights for continuous operational improvement.
Conduct onboarding, training, and enablement sessions to ensure client autonomy in using the tool.
Support junior analysts and consultants by sharing technical knowledge and best practices.
Keep HubSpot certifications up to date and monitor trends and new platform features.

Proven experience in CRM, marketing automation, or sales automation, preferably in a consulting environment.
Experience with the HubSpot platform (Marketing, Sales, or Service Hub).
Experience implementing projects and managing client engagements.
Analytical ability to interpret data and generate insights.
Knowledge of integrations, automations, and process design.
Strong communication skills and client relationship management.
Advanced English.

Business and CRM Analyst

Key skills