Senior Business Analyst

Software Resources, Inc. is a trusted staffing partner specializing in Technology, Finance, and Accounting placements. They are seeking a Senior Business Analyst to support internal systems for Comics, requiring strong business analysis skills and the ability to work collaboratively with diverse stakeholders.

Responsibilities:

• Develops an understanding of customers' needs and applies it in researching potential solutions
• Participates in clarification, rationalization and documentation of project requests
• Participates in preparation of project initiation documents
• Analyzes and documents relevant business processes
• Conducts interviews with customers to define functional requirements
• Participates during detailed design and/or configuration
• Participates in software selection process, where applicable
• Work closely with the development team to deliver quality solutions
• Participates in Integration Testing, including development of test plans, test cases and scenarios and documentation of results
• Conducts User Acceptance Testing on small to medium size projects
• Assists in the preparation of end user documentation, training materials, curriculum and schedule
• Conducts training classes, including train-the trainer, one-on-one and classroom style training
• Provides first line post implementation support to users regarding functional issues
• Participates in change management activities
• Takes ownership of functional issues by identifying underlying problems, analyzing potential solutions and implementing system resolutions, including workarounds
• Provides front-line user support for Comics and related business applications. Work to be performed includes answering, documenting, analyzing, tracking, escalating and responding to application support requests
• Participates in functional analysis for production support activities
• Applies department change control policies & procedures
• Coordinates with other IT departments on integrated system support
• Conducts end-user training for supported business applications
• Works with business analysts and application developers to develop test plans based on functional specifications
• Develops additional testing documents based on test plan, such as test scenarios, test cases and test matrices
• Creates test data to support test execution
• Assists in the setup of test environments to mirror production environment
• Works with clients and project team members to ensure requirements and development standards are met
• Executes test plans
• Validates and documents test results
• Makes recommendations to project team and Production Acceptance regarding quality readiness
• Assists with test environment refreshes
• Adheres to QA and departmental standards
• Participates in project meetings as required
• Documents and tracks program defects
• Provides cursory analysis of defects to developers and other project team members
• Provides research assistance to developers and other project team members to resolve open defects

Requirements:

• Worker must be a strong Business Analyst
• Must be able to work with the users and ask questions-intuitive and engaging and business savvy
• 3-5 years experience-no entry level resource
• Experience supporting complex business projects
• Strong and able to push back if necessary
• Visio, Powerpoint
• 3-5+ yrs of experience performing business analysis within a large enterprise covering both business and information technology domains
• Ability to use querying languages to extract and analyze data (e.g. SQL)
• 3-5+ yrs of experience working with Oracle (Oracle R12 preferred)
• Functional knowledge in as many of the following as: P2P, OTC, Project Accounting, Inventory, WIP, BOM
• Experienced in using the standard Microsoft Office applications, Microsoft Automate preferred
• Working knowledge of testing methodologies, tools and techniques
• Familiarity with standard IT practices related to business application development and implementation
• Understanding of the concepts behind distributed and multi-tiered applications, as well as SaaS and PaaS solutions
• Strong business process definition capabilities, including the ability to capture process flows visually according to standard methodologies
• Responsive to business needs and highly motivated to improve the skills and capabilities of his/her organization
• A sense of ownership and responsibility for delivery
• Ability to learn, understand and apply new technologies
• Must be able to work independently, support several projects simultaneously and prioritize effectively
• Bachelor's Degree
• Oracle R12 is preferred
• Entertainment industry experience strongly preferred