Paralegal

Role Overview

• support case preparation and management by assisting with client intake, completing prescreens and applications
• preparing documents, gathering relevant documents and pleadings
• communicating with clients and government agencies
• entering data into the organization’s case management system
• answer incoming phone calls and promptly return calls and emails
• follow up on referrals from internal units, partner organizations, agencies, and online intake sources
• schedule intake appointments and meetings with applicants
• complete conflict checks, pre-screens, and full intake assessments
• provide administrative and litigation support to attorneys and paralegals
• draft correspondence, basic legal documents, and forms for attorney review
• conduct client intake and gather preliminary information for attorney evaluation
• determine applicant eligibility for legal services in accordance with program guidelines
• assist clients with completing applications and forms related to public benefits programs
• file documents through electronic filing portals and assist with document preparation, copying, scanning, and faxing
• communicate with clients and outside agencies by phone, email, and in person as required
• maintain accurate records, case notes, and daily timekeeping in the organization’s case management system
• support community outreach activities, including educational presentations and distribution of informational materials, as needed
• perform other duties as assigned by management, supervisors, or as required by grant obligations

Requirements

• Bachelor’s degree, Associate’s degree, and/or Paralegal Certificate preferred.
• Relevant work experience may be considered in lieu of educational requirements.
• 2–5 years’ experience preferred.
• Bilingual fluency in English and Spanish, or English and Creole (spoken and written), is required.
• Proficiency in Microsoft Office and general office technology.
• Excellent organizational and interpersonal skills.
• Strong written and verbal communication skills.
• Detail-oriented with strong time-management skills.
• Ability to multitask, work efficiently, and work independently with supervision.
• Professional demeanor and strong client-service orientation.
• Experience or demonstrated interest in working with individuals with disabilities, public benefits programs, and/or low-income communities preferred.
• Demonstrated commitment to serving low-income individuals and advancing access to justice.
• All candidates must pass a background check before employment begins.

Benefits

• medical, vision, dental (100% employer paid for individual coverage)
• life, short-term, long-term disability insurance (100% employer paid coverage)
• supplemental insurance
• 403(b) plan (tax-sheltered annuity plan) with an employer contribution
• substantial discounts on gym memberships, parks, travel, pet insurance, and more
• substantial paid time off package which includes, vacation, sick leave and over 12 holidays a year
• flexible work schedule working a hybrid schedule 2 days in the office and 3 days working remotely