Key skills
Risk Management
About this role
Role Overview
- Acts as a consultant and advisor.
- Advocates change and can create an understandable vision for the company's future to others.
- Resourceful and uses innovative approaches to solve problems.
- Creates value by providing direction, feedback and vision.
- Grows, mentors, motivates and develops organizational talent.
- Manage the day-to-day business needs of all bank partner/account relationships within an assigned portfolio.
- Management of assigned portfolio includes regular status reporting and ongoing maintenance of portfolio.
- Make recommendations to assigned Account Executive (AE) regarding improvement opportunities to existing bank partner leads to increase closing %.
- Works with internal departments to ensure a high level of support for the client.
- Planning and implementing a focused, high value bank strategy for increasing leads.
- Monitoring progress by assessing, reporting and articulating results to key internal groups.
- Teaming with credit and risk management, product and technical groups to ensure customer service goals are met while resolving complex customer inquiries in a timely manner.
Requirements
- Bachelors in related field and 5 years of related experience or HS/GED and 9 years
- Knowledge of the payment processing industry including products, services, pricing, and technology.
- Ability to collaborate cross functionally and influence others.
- Ability to flourish in a fast pace and challenging environment.
- Must be 18 years of age or older
Benefits
- Healthcare (Medical, Dental, Vision)
- Paid Time Off, Volunteer Time Off, and Holidays
- Employer-Matched Retirement Plan
- Employee Stock Purchase Plan
- Short-Term and Long-Term Disability
- Infertility Treatment, Adoption and Surrogacy Assistance
- Tuition Reimbursement