Account Manager, High Net Worth – Personal Lines

Role Overview

• Manages and maintains relationships with high-net-worth clients, serving as their primary point of contact for all personal insurance needs.
• Assesses clients' unique insurance needs and designs tailored coverage options for luxury homes, vehicles, jewelry, fine art, and other high-value assets.
• Provides personalized risk management advice, helping clients mitigate risks and avoid potential liabilities.
• Handles policy renewals, endorsements, and changes in coverage, ensuring that clients’ assets are always adequately protected.
• Assist clients with claims, working closely with carriers to ensure prompt and fair resolution.
• Negotiates terms and pricing with insurance carriers to provide clients with the best coverage options.
• Conducts regular portfolio reviews with clients to ensure their coverage is aligned with their changing needs and lifestyle.
• Stays current on market trends, regulatory changes, and emerging risks specific to high-net-worth individuals.
• Fully adopts innovative technology, including proprietary AI solutions, into the service process to deliver a best-in-class service experience.
• Ensures compliance with company policies, industry standards, and regulatory requirements.
• Performs other projects, duties, and tasks, as assigned.

Requirements

• A Property and Casualty License from state of domicile is required and must be maintained
• CPCU and/or Certified Insurance Counselor (CIC) Designations, a plus
• High School Diploma or equivalent required
• Four-year degree in Business, Finance, or related field preferred
• Minimum 5 years’ experience in personal lines insurance, with a focus on high-net-worth clients
• Comprehensive knowledge of personal insurance products, especially for high-net-worth individuals and families
• Experience managing insurance portfolios for high-net-worth clients, including coverage for luxury homes, fine art, and collectibles
• Experience with complex insurance products, risk management strategies, and claims handling
• Strong analytical and mathematical skills
• Excellent PowerPoint and presentation skills for both in-person and teleconference/webinar sessions
• In-depth understanding of all aspects of personal lines of coverage with the ability to advise clients concerning their complex insurance needs
• Excellent written and verbal communications skills are required to maintain effective relationships with clients, co-workers, carriers, vendors and others
• Advanced skills in Microsoft Office (primarily Excel, PowerPoint and Word)
• Must be computer literate with the ability to learn new software applications
• Advanced knowledge of insurance markets, products, services, insurance ratings and underwriting procedures
• Must have a valid driver’s license, the ability to travel to client sites and a reliable source of transportation.

Benefits

• Competitive pay
• A safe and healthy work environment provided by our robust benefit program including family health and wellness programs
• 401K
• employee assistance programs
• paid time off
• paid holidays