Provide comprehensive clinical and administrative support to the genetic counseling team to ensure seamless patient care and operational efficiency.
Manage and complete patient intake processes, coordinate pre
and post-visit activities, and facilitate timely communication across the care team.
Maintain strong patient engagement and collaboration with genetic counselors and other stakeholders to deliver an exceptional patient experience and optimize clinical workflows.
Ensures accurate and efficient scheduling by maintaining genetic counseling team calendars, coordinating appointments, and proactively tracking upcoming cases.
Enhances patient readiness by educating patients on the genetic counseling process, addressing logistical questions, and troubleshooting issues.
Streamlines onboarding by managing intake processes, including pedigree completion and securing necessary medical records and authorizations.
Facilitates accurate testing and sample collection by coordinating lab portal entries, scheduling blood draws, and resolving unique sample challenges.
Requirements
Must be 18 years of age with education and/or experience needed to meet required principle competencies as listed on the job description
Must meet one of the following:
◦ Completion of post-secondary coursework in a healthcare, life sciences or related field (preferably genetic counseling, genetics, oncology)
◦ 1+ year working in a healthcare setting