Own and grow relationships and revenue with some of our most strategic customers
Drive net revenue retention (NRR) and expansion by running consultative sales cycles
Uncover new opportunities and demonstrate the value of our platform
Create and maintain account plans with clear next steps and track progress against goals
Partner cross-functionally with Product and other internal teams
Monitor customer health and key metrics to proactively mitigate churn
Stay informed on industry trends and customer digital strategies

8+ years of enterprise sales or account management experience in complex technical solutions
Proven record of exceeding growth goals
Ability to turn insights into actionable account plans
Domain expertise in CMS or experience selling API-based solutions in SaaS, CPaaS, or PaaS
Strong written and verbal communication skills
Familiarity with tools such as Salesforce, Outreach, LinkedIn Sales Navigator, ZoomInfo, Looker, and G-Suite
A bachelor’s degree or equivalent experience

A highly-skilled, inspiring, and supportive team
Positive, flexible, and trust-based work environment that encourages long-term professional and personal growth
A global, multi-culturally diverse group of colleagues and customers
Comprehensive health plans and perks
A healthy work-life balance that accommodates individual and family needs
Competitive location-based salary and stock options program

Enterprise Account Manager

Key skills