Lead onboarding workshops that are customized to each customer’s needs and background.
Proactively develop relationships with technical and product stakeholders at our customers.
Meet regularly with technical customers to demonstrate how new features work for the customer’s specific needs, answer their questions, and help them plan their Sanity implementation.
Work with account managers to develop expansion opportunities at existing customers
Support the new account sales cycle through technical workshops and proof of concept development
Create and share examples to help customers understand concepts and implement more quickly
Develop and maintain guides and learning modules to address common topics
Develop and maintain plugins for common integrations and implementation patterns
Represent clients’ requests and requirements to the internal product team
Work with Support Engineering to work through customer challenges and unblock specific scenarios
Support marketing and product research teams to connect with relevant customers and planning events and webinars

3-5 years of experience in a software development role
Advanced experience with at least one of the following frameworks: React, Vue, Angular, Astro
Familiar with backend architecture and SaaS platform integrations
Experience with one of the following:
Implementing headless CMS
Implementing headless ecommerce
As a Solution Engineer or Solution Architect at a developer-focused SaaS
Outstanding communication skills, both verbally and in writing
Proven experience developing solutions with customers
Problem solving skills with a result oriented mindset
Exceptional organizational and time management skills
Structured with a strong attention to details
Bonus: experience in a B2B customer-facing role, such as consulting or account management
Bonus: you have used Sanity in production

A highly-skilled, inspiring, and supportive team
Positive, flexible, and trust-based work environment that encourages long-term professional and personal growth
A global, multi-culturally diverse group of colleagues and customers
Comprehensive health plans and perks
A healthy work-life balance that accommodates individual and family needs
Competitive salary and stock options program

Senior Solutions Architect

Key skills