Administrative Assistant – Client Administration

Role Overview

• Produce all billing for the certification team;
• Schedule and validate weekly billing with the various partners;
• Open client and project accounts and ensure they are kept up to date;
• Analyze information required for billing and verify invoices' compliance with agreed terms;
• Draft and revise invoice drafts and follow up with partners;
• Occasionally follow up with internal and external clients;
• Prepare billing based on received information and finalize electronic processing and client invoices;
• Prepare various reports to support the team;
• Participate in improving the billing process;
• Ensure updates to databases, records, files, contacts, etc.;
• Support partners and the certification team with various administrative tasks.

Requirements

• Diploma in office administration/secretarial studies or other relevant training;
• More than 4 years of relevant experience;
• Excellent customer service orientation and sound professional judgment;
• Very good command of French;
• Strong knowledge of MS Office suite and specialized software;
• Ability to work in a team and handle multiple files simultaneously;
• Demonstrated organization, coordination, autonomy, speed, attention to detail, and discretion;
• Ability to work under pressure and manage stress;
• Ability to manage priorities.

Benefits

• Competitive and flexible group insurance plan;
• Group RRSP with employer contribution;
• Telemedicine service and Employee and Family Assistance Program (Dialogue);
• Health and wellness program;
• Flexible work environment;
• Employee referral bonus;
• Inclusive parental insurance top-up (up to 23 weeks);
• Corporate discounts.