Provide courteous and empathetic service to travel agents, offering competitive deals through airline portals and company tools (maisFLY, FlyGuru, among others).
Act as an intermediary between airlines and travel agencies (domestic), facilitating service delivery and sales.
Complete airline reservations using the company-provided systems.
Request additional services such as seat assignments, meals, special services, etc.
Monitor airline reservations, applying procedures, guidelines, and best practices to ensure profitability, cost reduction, and growth in ticket sales.
Use sales portals maisFLY, FlyGuru, and Wiki to consult and track airline policies and conditions, ensuring efficiency and accuracy in the sales process.
Optimize response times to ensure efficiency in customer service and the sales process.

VR iFood Benefits | To help you eat well.
Bradesco Health Plan | Monthly premium 100% covered by BeFly for the primary employee and 50% for dependents, with co-payment.
Life insurance | No cost to the employee.
Dental care | OdontoPrev.
Wellhub | Support for your physical well-being.
Birthday day off | One day off on your birthday.
Maternity program | Package with various supports for a smooth pregnancy.
Oriente-me Program | Therapy sessions at no additional cost.
Educational partnerships | Discounts at partner educational institutions.
BeFlyers Travel | Internal leisure travel agency with special rates for employees.

Mid-level Emergency Domestic Travel Consultant

Key skills