Actively involved in tactical planning to ensure targets are met, while managing key end users and UC/IT channel accounts
Effectively generating leads and developing lasting trusted relationships with clients
Working with Shure distribution channels to drive sales, increase brand awareness, and provide an excellent customer experience within the UC and IT industries
Arranging and attending meetings with customers to ensure they are kept up to date with new products and technologies, ensuring Shure remains their preferred manufacturer, while passionately engaging them in Shure solution demos, training, and Shure product certification
Supporting customers and managing enquiries
Execution of customer events
Ensure CRM (Salesforce) reporting and forecasting is accurate and always up to date
Provide regular updates and information on the market and sales potential, be aware of competitor successes and new trends
Preparation of customer reports
Familiar with the Marketing Plan between Shure and AV/IT distribution channel and work with the Shure Business Leader and Channel Marketing team on execution as directed
Partner with Global Business Development team to collect the customer voice and needs, support managing global accounts, strengthen local sales partnerships
Performs other duties as assigned

Bachelor’s degree in Engineering, Business or a related field
Minimum 5 years of experience as a sales account professional/technical sales professional with IT and UC background
Knowledge and/or experience in channel management and Global Accounts, a PLUS
Professional experience in the UC, IT, and AV markets working for a manufacturer or distributor
Knowledge and understanding of the UC market/solutions and the operations of resellers and integrators
Existing relationships or networks within the UC / IT industry
Ability to influence decision-makers (management, purchasing Senior Specialists, or IT Senior Specialists)
Confident, passionate professional who excels in building efficient and trusted business relationships
Team player skilled in collaborating with internal and external departments for optimal outcomes
Excellent verbal and written communication and presentation skills in English and Chinese
Committed to building your reputation as the Shure contact in UC
Ability to handle multiple assignments
Computer literate
Experience with SAP, CRM (e.g. Salesforce) – an ADVANTAGE
Willingness to travel and work remotely when necessary

Senior Solutions Engineer, Market Development

Key skills