Legal Support Assistant

Role Overview

• Handle a variety of specialized, entry-level clerical support duties
• Prepare cases for assignment, managing general administrative and court tasks
• Provide statutory notifications
• Research case information from databases
• Communicate essential criminal justice information to victims
• Distribute mail
• Work with a team to support crime victims
• Develop and maintain positive and productive working relationships with co-workers, advocates, prosecutors, leadership and crime victims using principles of good customer service.
• Prepare cases for assignment, review and generate corresponding case-related documents
• Retrieve and distribute database reminders
• Review and interpret court documents such as minute entries/court orders
• Generate notifications as required by Victims’ Rights statutes
• Handle division incoming calls, using multi-line telephone
• answering general questions, routing calls and taking detailed messages and returning calls.
• Coverage of main reception desk
• Perform statistical data collection and tracking of information
• Organize and prioritize tasks effectively
• Enter and retrieve case information from various databases
• Research case related information by reviewing police reports, case forms and court documents
• Respond to victim inquiries in coordination with Victim Services staff
• Prepare, process and upload Post-Conviction forms into the database
• Process and document Victim Information Forms
• Assist with redaction
• Operate letter folding machine
• Assemble packets to be mailed
• Assist with reviewing and distribution of incoming mail
• Process Victim Compensation Delinquency for claims and applications
• Enter applications in a specialized data system and create/assign Victim Compensation cases
• Attend and set up for monthly Victim Compensation Board meetings and record decisions
• Maintain compliance with the Victim Compensation Program rules
• Prepare Victim Compensation Board minutes and updates/posts Public Notice
• Comply with grant requirements and meet programmatic deadlines
• Work in the presence of or with a trained canine that comforts victims

Requirements

• One year of experience performing specialized clerical duties
• High school diploma or GED
• Post-secondary education may substitute for the minimum experience on a year-for-year basis
• Valid Arizona driver’s license upon hire
• Clerical experience in a law office, judicial, or law enforcement environment
• Customer service experience in a law office, judicial, or law enforcement environment
• The ability to read/write/speak fluently in both English and Spanish.

Benefits

• Work with a greater purpose
• Tuition reimbursement
• Exceptional work-life balance with hybrid schedule options
• Opportunities for growth and development within Maricopa County
• Low-cost, high-value healthcare for you and your qualifying dependents
• Child care benefits, including access to our on-site center Maricopa County Kids Club, dedicated to serving Maricopa County families
• Paid vacation, sick time, and parental leave
• Extensive wellness program, including an incentive
• Enrollment in the Arizona State Retirement System, a defined retirement benefit requiring a 12% monthly contribution rate that includes a 100% employer match on Day 1