Manage an inventory of moderate to high complexity and exposure commercial claims
Follow company protocols to verify policy coverage
Conduct investigations and develop resolution strategies
Authorize disbursements within authority limits
Deliver constant communication and service engagement to stakeholders, brokers, and insureds
Lead and develop a team of claims professionals
Requirements
Bachelor’s degree or minimum 3-5 years of equivalent claims handling/underwriting experience in lieu of degree
Valid licenses by state as required and add states to certifications as needed
Experience or exposure to handling commercial Property claims on behalf of a syndicate, insurance company, broker, loss adjuster or solicitor preferred
Excellent multi-tasking and time management skills are required
Excellent written and verbal communication skills, to liaise with numerous customers, both internal and external
Good interpersonal communication skills
Excellent Microsoft Office Skills – Word, Excel, Outlook PowerPoint, OneNote and SharePoint
Ability to successfully work in hybrid and self-directed work environment