Taking appropriate actions to increase our net logos and winning Cloud business by meeting prospective customers, developing a deep understanding of their current and future environment.
Developing strategic account plans for your accounts and executing on the plans you have designed.
Effectively communicating Genesys strategic vision and unique capabilities to customers, connecting them to the customers’ business and shares a compelling plan on how Genesys can help solve the customers business challenges.
Pulling in overlay expertise to support value realization
Proactively identifying and managing customer concerns or risk to guide the customer to the best fit offer.
Helping to facilitate a smooth transition from pre-commit thru to implementation
Negotiating a financial win/win solution for the client and Genesys, to close the deal and strengthen the relationship for the future.
Maintaining a vibrant pipeline for consistent success, building new relationships, and maintaining longstanding relationships.
Constantly being an advocate for the always upsell and cross sell opportunities with existing customers and being a Brand Ambassador for Genesys.

8+ years experience of software sales experience
Strong preference for Cloud sales
Familiarity and comfort with subscription sales
Proven success with working at C suite level
Track record of hitting your targets
Able to talk to sustained strategic account focus over a long complex sales cycle
BS or BA degree or equivalent work-related experience
Ability to travel up to 50%

Senior Account Executive, BPO Public Sector Sales

Key skills