Logistics Coordinator, International Freight

Role Overview

• Assist with determining cost and pricing, procedure development, and compliance with respect to international freight shipments.
• Prepare shipping freight forwarding requests for quotes and analyze freight forwarder rates and air or ocean carrier routings to award and manage U.S. and foreign shipments.
• Ensure that regulatory requirements are met, that shipments have the correct paperwork, such as commercial invoices and packing lists and ensure that documentation is processed and distributed in a timely way to carriers, forwarders, customers, and customs agents based on customer orders and shipping instructions.
• Maintain accurate costs and profits by overseeing and completing proper billing to clients based on agreed pricing.
• Ensure the end-to-end delivery by collaborating with internal and external parties and communicating proactively with domestic and overseas partners, terminals, and other modes of transportation.
• Develop techniques and procedures for transporting commodities from local or offshore locations to warehouses, other storage offices, or final consignee locations for nominated shippers.
• Develop and manage successful relationships with local suppliers and other co-load carriers (for example, airline agents, freight forwarders, customs brokers, local pickup and delivery firms, regional trucking companies, and line-haul providers).
• Perform prompt and accurate data entry requests into various internal systems.
• Maintain polite, timely, and efficient world-class customer service.

Requirements

• Minimum 3 years of experience in the international logistics industry.
• Extensive experience with Major Carriers (FedEx, UPS, DHL) as well as with International Freight Forwarders
• Excellent writing and speaking skills to communicate effectively in complex situations.
• Work actively with innovative thinking and fast execution to speed up the progress of tasks/projects.
• Proficient in ERP, Salesforce and understanding of Microsoft Excel and database functions, as well as competence with them.
• Mindset that is outgoing and forward-thinking, with the capacity to decode problems quickly.
• Knowledge of applicable laws and regulations at the state, federal, and international levels as they pertain to the core services supplied (i.e., customs, security, other import, and export government agencies)

Tech Stack

• ERP

Benefits

• 401(k) match
• medical, dental and vision insurance
• life and disability insurance
• generous paid time off including vacation
• sick leave
• floating and fixed holidays
• maternity and bonding leave
• EAP
• other wellbeing resources
• and much more