Liaise with divisional and site-based colleagues to support the timely submission of accurate data for routine and ad hoc collections.
Collate, validate, and analyse information from multiple systems, producing clear and reliable reports.
Support the monitoring of Quality Performance Indicators (QPIs), including identifying trends and contributing to performance narratives.
Develop and maintain data systems.
Produce monthly and quarterly analyses to strict deadlines.
Ensure all outputs are accurate and well-presented.
Analyse divisional themes to inform improvement plans, contribute to scorecards and performance reports, support submissions to external bodies.
Take the lead on specific analytical projects in collaboration with the Director of Operational Information.

At least one year’s experience of working in an information/data environment.
Adaptable and confidently able to manage competing demands and meet strict deadlines.
Must be self-motivated and have a positive “can do” attitude.
Good verbal and written communication skills and able to build positive working relationships with colleagues at all levels.
An understanding of how to manage and validate information/data – not afraid to get hands dirty manually processing and cleaning data.
Able to follow complex pre-existing processes for established data collections.
Ability to interpret data and present it in a clear, easy to understand and well-presented format.
Excellent attention to detail.
Accurate record keeping.
A good understanding of Microsoft Office products, in particular Microsoft Excel.
Power Query experience

25 days Annual Leave + Bank Holidays + additional day’s leave for your Birthday!
Annual leave entitlement increases based on length of service: 27 days after 5 years’ service and 30 days after 10 years’ service
Length of service recognition awards – every 5 years
Employee Assistance Programme
Initial Disclosure Check Cost covered, if applicable to role
‘My Possible Self’ App and health-related benefits
Online discounts and cashback rewards – Priory Perks
Smart Technology scheme (qualifying period)
Cycle to work scheme (qualifying period)
Smart Holidays (qualifying period)
Gym Flex (qualifying period)
Healthcare Cash Plan – Simply Health Scheme
Eye Care Vouchers
‘Cash for Colleagues’ – Employee referral scheme
Access to development opportunities
Sponsorship of professional qualifications through our Individual Professional Development (IPD) panel
Leadership & management development
Parental Leave Gift

Operational Information Analyst

Key skills