Review and audit recorded student interactions, advising sessions, tutoring sessions, written communications, and support activities to ensure adherence to company standards and best practices
Evaluate the accuracy, consistency, and quality of guidance being delivered by student-facing team members
Identify trends, process gaps, quality concerns, and opportunities for operational improvement
Prepare audit reports and provide objective, actionable feedback to leadership and internal stakeholders
Maintain detailed records of evaluations, findings, and recommendations
Monitor compliance with internal processes and service delivery expectations
Collaborate with leadership to support quality assurance initiatives and continuous improvement efforts
Assist with special projects related to program effectiveness, service quality, and operational performance
Perform other duties as assigned

Medical school students encouraged to apply
Clinical training (current resident, fellow, or practicing physician) strongly preferred
Strong attention to detail and ability to evaluate processes objectively
Excellent written communication and documentation skills
Ability to identify patterns, trends, and opportunities through audit and quality review work
Comfortable providing constructive, evidence-based feedback
Ability to handle confidential information with discretion
Self-motivated and able to work independently with minimal supervision
Experience in quality assurance, compliance, auditing, education, or process improvement is a plus
Familiarity with the medical school admissions or residency application process (e.g., AMCAS, ERAS) preferred
Proficiency with Google Workspace, Zoom, and other common workplace tools

Physician Student Support Auditor

Key skills