Senior People Insights Consultant

Role Overview

• Deep Discovery: Apply your business acumen to account planning and discovery to support the sales process. Ultimately utilizing your expertise to help identify and clearly define with prospects and partners the most urgent problem in their organization that BetterUp can help solve.
• Solution Design: On the foundation of your deep business and human capital knowledge and expertise, you will develop a deep knowledge of our solution to present to prospective customers how BetterUp can help organizations achieve their business objectives, reach breakthrough performance, and create an environment where all employees can thrive.
• Presentation & Thought Leadership: Leverage your deep behavioral science knowledge to connect and share the science of BetterUp to the desired outcomes of the organization to drive efficacy and alignment. This could take the form of presentations, conversation and Q&A, workshops, webinars, and speaking engagements at industry events.
• Insights & Value: Partner with the customer success team to bring to life the impact that BetterUp is having on organizations. By analyzing and connecting qualitative and quantitative data for powerful stories of insight and impact, you will lead insight-driven conversations and inform overall strategy to continually add value to our partners. Your contributions will support retention and growth of key BetterUp partners.
• Cross-Functional Collaboration: Shape the product and direction of BetterUp as well as deliver for customers by effectively collaborating with key partners including R&D, Product, Labs, Sales Leadership, Customer Success & Implementation, and Coach Operations.
• C-Level Consulting: Perform unrivaled professional discovery, presentation, communication, and influencing skills to C-Level Executives, interfacing with and selling to the office of the CHRO and CFO specifically.
• Prioritization & Project Management: Manage multiple customer deliverables and stakeholders concurrently, prioritizing the most important and impactful work, delivering with top quality.
• Apply AI-driven tools and insights to enhance client engagement, identify growth opportunities, and improve account performance (e.g., personalization, upsell targeting, churn prediction)
• Use AI-generated insights and data analysis to quantify impact on client outcomes (e.g., retention, expansion, ROI) and inform strategic account recommendations

Requirements

• M.A. with a minimum of 7 years of consulting and/or business experience, ideally within an HR department or equivalent or minimum or 5 years experience with a PhD in behavioral science or a related field (e.g., business, organizational leadership).
• Domain expertise in behavioral science AND HR (especially Talent Development or Talent Management, L&D, & OD).
• Facilitation and presentation skills, experience presenting to large audiences and executives both virtually and in person.
• Experience with engaging stakeholders at the executive level. A Challenger mindset to influence executives to think differently about people development is a plus.
• Experience researching and understanding businesses including business strategy, identifying business challenges, and applying business acumen.
• Strengths in verbal and written communication, building and delivering presentations, and storytelling
• Expertise and comfort working with quantitative and qualitative data (basic statistics, examining patterns, developing recommendations based on data).
• Agility and comfort with ambiguity to adapt and adjust to the market, the state of the organization and quickly shifting priorities.
• Highly collaborative to foster cross-team learning and drive team results.
• Willingness to travel regularly, up to 40% time

Benefits

• Access to BetterUp coaching; one for you and one for a friend or family member
• A competitive compensation plan with opportunity for advancement
• Medical, dental, and vision insurance
• Flexible paid time off
• All federal/statutory holidays observed
• 4 BetterUp Inner Workdays (https://www.betterup.co/inner-work)
• 5 Volunteer Days to give back
• Learning and Development stipend
• Company wide Summer & Winter breaks
• Year-round charitable contribution of your choice on behalf of BetterUp
• 401(k) self contribution