Advise and consult with senior leaders on industry, government trends and/or strategic priorities by building trusted relationships.
Nurture a detailed understanding of our key client(s), including their mission, near and long-term priorities, client budgeting strategies and constraints, and opportunities where Cayuse’s capabilities may align to client needs.
Provide oversight and coaching to complex program business development and delivery teams balancing client interaction, delivery excellence, profitability, with advancing long range account growth.
Shape/influence core solutions we have today, as well as solution priorities for the future, based on industry trends, client account discussions, and Cayuse’s overall strategic growth objectives.
Responsible for profitable delivery and driving opportunities to improve overall margins, either via creative pricing structures, or seeking to advance more operational efficiency in how we deliver.

Bachelor’s degree, with Master’s/MBA desired.
18+ years of experience in sales, account management, or operational P&L with a management consulting, IT or professional services organization.
Strong Federal experience may substitute.
At least 8+ years of project management and delivery of IT and professional services with complex, large clients.
Experience in managing and monitoring performance metrics across large-scale accounts and account portfolios, and managing teams to meet their KPI’s.
Previous experience with and responsibility for profit and loss.

Client Account Director

Key skills