Engaging with potential prospects over email and phone to qualify and set appointments for the account executives.
Identifying target customers for Kustomer through email, phone, and social channels.
Maintaining active engagement with leads through informed, creative follow-ups.
Researching and developing prospective accounts.
Working closely with account executives to identify qualified accounts and define strategies for outreach.
Partnering with marketing to deliver proper messaging and identify the best target market segments.
Achieving quarterly quotas for developed leads and closed Sales.
May involve handling sensitive personal data.

6 months of inbound/outbound sales experience (may include internships), previous work with sales/startups preferred.
You are able to quickly engage potential customers over email, phone, and in person.
You’re clear, concise, and accurate in your communications, both written and verbally.
You’re excited by AI and quickly mapping them to Sales processes.
You possess grit and don’t shy away from rejection.
You’re hungry to progress your career.
You know how to effectively manage your time to complete objectives.
You have experience being accountable to metrics, often exceeding them.
You thrive in a high-energy team environment.

Kustomer offers an array of benefits including competitive salaries and stock options.
In the U.S. we offer 100% healthcare coverage.
401K, WiFi and Mobile reimbursement.
A generous vacation policy.

Sales Development Representative

Key skills