Business Relationship Manager – Squad Lead

Role Overview

• Be the go-to SME Relationship Manager in your community through strong and trusted external relationships. You will be the face of Allica Bank in your business networks and will be expected to be highly active and visible in business groups and with professionals.
• Build and Relationship Manage a portfolio of SME customers, understanding customer’s needs and business aspirations, and looking for opportunities to support them via Allica Bank products and services and through your external network.
• Originating SME lending opportunities from initial enquiry through to completion, including writing credit papers in line with Allica’s credit policy and appetite as well as working with operational teams to ensure smooth delivery.
• Build deep, trusting and lasting relationships with customers you onboard and meet a variety of customer needs through the appropriate provision of Allica Bank products and services.
• Providing leadership, line management, capacity planning, coaching and development to support a regional team of Relationship Managers. Including regular performance reviews and interventions where required.
• Delivering the business plan and commercial performance of your local area, across your own portfolio and your teams.
• Making your colleagues proud that you represent Allica in your area, by ensuring excellent service for local SME customers, prospects and advisors.
• Working closely and collaboratively with all areas of Allica, including our Business Development and Accountancy Partnership Teams to maximise the opportunity to present a strong and unified proposition to our target markets.
• Being a positive contributor to Allica’s culture, and always demonstrating the Bank’s values.
• Complying with all mandatory policies, and adherence to operational procedures to maintain internal controls.

Requirements

• Highly capable Business Developer and Relationship Manager with a long-term track record of building high-value, trust based and long-lasting referral relationships.
• You will need to have a strong understanding of SME banking, which must include a strong background in commercial lending.
• Experienced people manager with the ability to lead, motivate and manage a remote team.
• You will be able to demonstrate a history of exemplary level of service, and of exceeding new business targets.
• You will have excellent interpersonal and communication skills together with evidence of strong career progression and/or outperformance.
• You’ll be able to evidence an ability to work expertly with customers, colleagues and advisors to structure new lending proposals and write credit applications.
• You’ll have a proven track record in providing excellent customer service, and in generating new income opportunities whilst effectively managing credit risk.
• You’ll demonstrate an ability to analyse and review financial accounts and associated information.

Benefits

• Full onboarding support and continued development opportunities
• Options for flexible working
• Regular social activities
• Pension contributions
• Discretionary bonus scheme
• Private health cover
• Life assurance
• Family friendly policies including enhanced Maternity & Paternity leave