Ensures intake, delivery and quality of data from customers
Investigates and resolves data inconsistencies or discrepancies and communicates findings to the appropriate staff
Design and perform database queries to meet internal and external analytical needs
Discuss requirements, issues and future enhancements and provide recommendations for improvement and written documentation that relate to the analysis of the customer data
Proactively monitors incoming data for trends
Provides support in the preparation and analysis of various reports
Excellent analytical skills, involving determination of root cause, issue size/impact and prioritization
Support all facets of the business in data analysis and critical ad hoc reporting
Add to a growing suite of enterprise class BI dashboards, for use both internally and externally
Data validation, developing new tests to ensure data is coming across cleanly and efficiently
Analyze and interpret complex data, coordinating with internal and external stakeholders

Bachelor’s degree in Computer Science, Statistics, or Business Administration, or related field; Master’s degree preferred
3-5+ years of experience in a data management, analysis, and/or reporting field required
2-4+ years of experience with BI tools, such as Qlik or Tableau required
Experience with data handling and business/application processes
Familiarity and experience with Unix/Linux preferred
Oracle database experience helpful, experience of using different PL/SQL commands and ability to create database queries by joining 2-3 database tables
Excellent written and verbal communication skills
Experience with MS Office suite (particularly Excel), Toad (or equivalent editor), MS Access, SQL/Oracle, TFS (Team Foundation Server), and Python required
Overall understanding of general programming logic
Ability to work in team environment

Senior Data Analyst

Key skills