Support clients in defining relevant business processes. Provide business consulting support to customers
Document and track customer product enhancement requests and discovered bugs
Support and take responsibility for the progress of the team on tickets and Change Requests, working closely with other business teams
Regularly reporting progress and issues to client on both a formal and informal basis
Identifying any risks and proposing solutions
Document business requirements and procedures
Analyze business requirements and develop effective configuration solutions

Minimum 2 to 5 years of strong experience in IT industry, experience in SAP HR or any equivalent is a plus
Knowledge in any of SuccessFactors modules – EC, PMGM, LMS, RCM, SP, CMP, VP, WFA (Desired)
Certification in any of SuccessFactors modules – EC, PMGM, SP, CMP, VP, PA (Good to have)
Demonstrates high professional standards and is a team player
A high level of customer focus to support our vision of client satisfaction
Flexibility and patience in working in a dynamic/challenging environment
Excellent communication and presentation skills
Excellent analytical skills
Stakeholder management experience and expertise
Bachelor's degree in related field from a four-year college or an equivalent university degree

SAP SuccessFactors Functional Consultant

Key skills