Agency Growth Associate

Role Overview

• Own the full commercial lifecycle of Conveo's Agency Vertical — from first demo to account expansion — and build the playbook that turns research agencies into power users of AI-driven research and a flywheel for end-client engagement.
• Drive new agency revenue through outbound and inbound sales: Own the full agency sales cycle: prospecting, discovery, demo, close, Run demos that show agencies how Conveo transforms their research delivery (faster, cheaper, better qual), Manage vendor onboarding processes for larger agencies (WPP, Omnicom-level procurement), Consistently grow the agency customer base through a mix of inbound and outbound motions
• Onboard new agencies and get them to first value fast: Run onboarding calls and first-study support for new sign-ups, Provide training on the platform, study design, and AI moderator capabilities, Ensure every new agency runs their first study within 14 days of signing, Maintain up-to-date self-serve materials and agency enablement docs
• Expand and retain the existing agency book of business: Manage a book of business, Drive expansion through company-wide trainings, new team onboarding, and usage-based growth, Monitor account health using activity data and re-engage dormant accounts, Identify agency accounts ready for enterprise-level deals and coordinate handoff
• Build the agency growth engine: Develop outbound sequences and lead lists targeting top global research agencies, Create and maintain agency-specific sales collateral, case studies, and ROI narratives, Track pipeline in HubSpot and run weekly reporting on activity, usage, and account health, Propose and implement process improvements — automations, templates, CRM/AI workflows

Requirements

• 2–4 years in a commercial role at a SaaS company, research agency, or (research) tech platform — ideally in a hybrid sales/partner sales + CS capacity OR 2-4 years in a client-facing role at a top-tier consulting firm, having shown great ownership, client hands and a knack for commercials and technology
• You understand how research agencies work: how they pitch, win, and deliver projects for end-clients
• Comfortable running the full sales cycle independently — from cold outreach to closing
• Naturally curious about AI and how it changes research workflows — you've used AI tools in your own work
• Exceptional at building relationships quickly — agencies trust you because you speak their language
• Highly organized and self-directed — you can manage 50+ accounts and a pipeline without dropping balls
• Strong communicator: clear, concise, and comfortable presenting to senior agency leaders
• Nice to have: Experience working at or selling to market research agencies, Familiarity with qualitative research methodologies (IDIs, focus groups, ethnography), Experience with HubSpot, Intercom, and self-serve SaaS sales motions, Experience at an early-stage startup where you wore many hats

Benefits

• Competitive compensation, including meaningful equity (stock options) with real upside
• Hybrid working model with offices in London, Antwerp, and New York
• A culture built on taste, speed, ownership, and ambition