Senior Account Manager

Role Overview

• Manage existing client relationships to maximize renewal rate and identify upsell/cross-sell opportunities.
• Explain client business objectives and how our work delivers on those goals.
• Nurture positive, collaborative working relationships with clients, colleagues and third-party partners.
• Coordinate across capabilities autonomously to manage client needs.
• Lead pitches with new prospects.

Requirements

• Fluency in Korean and English
• Experience (5 years preferred) in digital marketing sales or account management at an agency.
• Proficient in Google Suite products and project management tools.
• Experience with at least one of the following
• Analytics (Google Analytics, Adobe Analytics, Amplitude…).
• Integrated paid media (social, digital, SEM).
• Generative Engine Marketing (AI search visibility).
• You'll love getting to know your clients, developing long-lasting relationships and adding value to their business.
• You embrace challenges as opportunities and seek feedback to enhance your skills.
• You seek and implement solutions to improve and automate processes.
• You create unique ideas and experiment with new methods and technologies to solve complex issues.
• You're good at adapting strategies and plans to navigate unforeseen circumstances.

Benefits

• You'll be eligible to join our discretionary annual bonus scheme.
• Custom Work Environment: Work remotely for up to 60% of your days and shape your day between 8am and 6:30pm with flexible working hours.
• Growth, Your Way: Accumulate one paid day each month (2 hours per week) for self-development and access to Jellyfish Learn.