Key skills
SaaSCRMCommunication
About this role
Role Overview
- Provide real-time support and troubleshooting across phone, chat, and video
- Lead demos and onboarding calls
- Tailor communication to meet diverse customer needs
- Contribute to a fast-paced support environment by adapting quickly
Requirements
- 1-3 years experience in the SaaS industry
- Comfortable delivering technical product demonstrations
- Experience working with high volume channels (phones and live chat)
- Experience with CRM programs
- Legal authorization to work in Canada
Benefits
- Health insurance
- Professional development opportunities
- Salary increase each year on work anniversary