User Education & Support: Serve as a primary resource for educating non-technical associates on Oracle CPQ functionality.
Independent Problem Solving: Act as a self-sufficient Oracle CPQ expert, capable of addressing questions, troubleshooting issues, and implementing solutions with minimal oversight.
Data Management & Integrity: Manage and maintain CPQ product master data, pricing rules, discounts, and other critical configuration data.
System Optimization & Performance: Identify and implement opportunities to optimize CPQ system performance.
Troubleshooting & Support: Provide expert-level support for Oracle CPQ related issues.
Business Collaboration: Collaborate closely with sales, product, IT, and other cross-functional teams.
Documentation & Training: Create and maintain comprehensive documentation for CPQ configurations.
Release Management: Participate in the planning, testing, and deployment of CPQ enhancements, patches, and upgrades.
Continuous Improvement: Stay current with Oracle CPQ best practices and new features.
Requirements
Minimum of 5+ years of hands-on experience with Oracle CPQ Cloud.
Exceptional verbal and written communication skills, with the ability to explain Oracle CPQ concepts clearly to non-technical users.
Demonstrated expertise in creating and managing complex CPQ customizations.
Strong understanding of CPQ data models and their application in a high-volume B2C retail context.
High level of autonomy and self-direction; able to take initiative and resolve Oracle-related questions or requests without extensive oversight.
Experience training and supporting end-users, especially those unfamiliar with Oracle systems.
Proven ability to troubleshoot and resolve complex CPQ issues efficiently.
Excellent analytical and problem-solving skills with a keen attention to detail.
Strong interpersonal skills, with the ability to effectively collaborate with technical and non-technical stakeholders.
Ability to understand MBI’s business process and align business process with technical requirements.
Tech Stack
Cloud
Oracle
Benefits
Competitive salary and comprehensive benefits package.
Hybrid or remote work schedule offering flexibility and work-life balance.
Professional development and growth opportunities.
Access to a private fitness center with extended hours.
Two full food service options with indoor and outdoor seating.
On-site amenities such as car detailing, bank ATMs, shoe repair, and a full-service salon.
Year-round events including workshops, luncheons, happy hours, and health and wellness programs.